Your iPhone is very reliable but even the best tech goes wrong sometimes. If you’re having problems, try one of these tips and tricks. It may get you up and running again without having to go to the Apple Store.
Close an application
If an application has frozen or is running very slowly, try forcing it to quit. On an iPhone with no Home button, on the Home screen swipe from the bottom to half-way up the screen. If your phone has a Home button, Quickly press it twice. Either way, you get to a screen showing your open apps. Find the faulty one and swipe it off the top of the screen.
Restart your iPhone
This tip solves most iPhone issues, and indeed, most tech issues in general, so always start with this if you’re having a problem.To restart an iPhone with no Home button, press and hold the Side and top Volume buttons. On older iPhones, press and hold the side or the top button. This screen appears, from where you can shut down your iPhone with the slider.
iPhone: Force reboot
If your phone is frozen and you can’t restart the normal way, try a force reboot. If you’re on an iPhone 8, 8 Plus or an iPhone without a Home button, press and release the volume up button, press and release the volume down button then press and hold the side button (perform these presses quickly). On an iPhone 7 or 7 Plus, press and hold the side button and the volume down button. On an iPhone SE, iPhone 6s
Clean your SIM
Dodgy connections might be caused by a dirty or dislodged SIM. Insert a paperclip or a purpose-built SIM removal tool into the small hole on the side of the iPhone to eject the SIM tray. Clean your SIM card with a dry cloth and replace it.
Reset network settings
If you’re having connectivity issues and rebooting the iPhone didn’t help, try going to Settings > General > Reset and tapping Reset Network Settings. You have to re-enter your Wi-Fi passwords but it could well get you up and running again.
If resetting your network settings fails, go to Settings > General > Reset and tap Reset All Settings. You need to re-enter your settings but your data is intact. The nuclear option is wiping the iPhone clean and starting again by tapping Erase All Content and Settings but you lose everything on your phone, so make sure it’s backed up.
If you’re running short on battery power, go to Settings > Battery and switch on Low Power Mode. If you’re having general battery issues, go to Settings > Battery and tap Battery Health to see what condition it’s in. It might need replacing.
If a Bluetooth device is playing up, first of all, go to Settings > Bluetooth and turn Bluetooth off, count to ten and turn it on again. If this fails, find the device in question in the My Devices list and tap the ‘i’ icon to its right. Tap Forget This Device to unpair it, then pair it again.
Pocket lint sometimes gets into the Lightning port or the headphone socket. If you’re having trouble, try cleaning these ports by poking out the lint with a plastic toothpick or other such non-metal device. It’s surprising how much can accumulate, preventing the plugs from inserting correctly.
Cleaning your iPhone
If you need to clean your iPhone, use a soft, lint-free cloth. If you must use a liquid, make sure it’s a 70 per cent isopropyl alcohol wipe or a Clorox disinfecting wipe. Avoid abrasives and never use bleach. Never let a liquid get into your iPhone’s Lightning or earphone port.